FAQ
Straight answers
What partnership looks like — without the VA brochure language.
What is a Strategic Operations Partner?
It is not a task-taker. TL Media Agency integrates the backend of your business — systems, team logistics, communications, and operating cadence — so the founder is no longer the bottleneck. Written, we are your Strategic Operations Partner. In conversation: your Strategic Operations Integrator.
How is this different from hiring a virtual assistant?
A typical VA waits for a list. We own outcomes. That means systems design, team leadership, HR workflows, financial admin, and follow-through — plus creative when the brand has to match the operation. You are hiring a partner, not a ticket queue.
Who is this built for?
Established entrepreneurs, small business owners, and CEOs who need an executive-level operator for systems, team logistics, and day-to-day backend chaos.
What are the retainers?
Three: Focused Ops Sprint, Strategic Integrator Retainer, and Fractional Operations Manager. Creative — design, web, and Remember Me Photography by T — sits under the same roof.
Who will I work with?
Tamaya Livingston leads as Founder and Strategic Operations Partner. Tayjah is Brand Operations Associate for clothing labels and mission-driven founders. Kevin leads digital presence.
What is Brainstorm Brew?
A focused working session with Tamaya. You leave with a usable next move — not a pitch deck.
Do I need a long-term contract?
Sprints are scoped. Retainers are ongoing because operations is not a one-week project. We outline the commitment in plain language before anything begins.
How do we start?
Book a strategy call, or start with Brainstorm Brew. You will leave with a recommendation — sprint, retainer, or fractional.
Where are you based?
Fully remote. Tamaya leads the firm; Tayjah works from the Houston area.
How is pricing structured?
By altitude: sprint, retainer, or fractional. After we understand the operating load, you get a clear recommendation.
Still have a question? Ask on a strategy call.